MyAudioJournalMyAudioJournal

Privacy Policy

MyAudioJournal ("we," "us," or "our") is committed to protecting your privacy. This policy explains clearly what personal information we collect, how we use it, and the measures we take to safeguard your data.

Why We Store Data

We securely store your data in the cloud to provide a seamless, reliable, and personalized journaling experience, accessible across multiple devices.

  • Accessibility: Your journal entries and insights are available whenever and wherever you need them.
  • Security: We utilize enterprise-grade cloud infrastructure to ensure your data remains secure and private.

Information We Collect

User-Provided Information

When you create an account or use our services, we may collect:

  • Your name and email address
  • Additional personal details you choose to share, such as your location or birthday
  • Information provided through customer support interactions or feedback forms

Automatically Collected Information

We automatically gather information about your interaction with MyAudioJournal, including:

  • IP address
  • Device type (desktop, mobile, tablet)
  • Browser and operating system details
  • Usage analytics (e.g., pages visited, features used)

Cookies

We use cookies and similar technologies to enhance user experience and site functionality. You can manage or disable cookies through your browser settings.

How We Use Your Information

We use your data solely to:

  • Provide and maintain the MyAudioJournal services
  • Display your entries and related insights within your account
  • Enhance your journaling experience through personalized reflections
  • Communicate important updates, security alerts, and administrative messages
  • Analyze anonymized usage patterns to improve our services
  • Protect against unauthorized access, misuse, or fraud

Information We Never Share

We strictly protect your sensitive journal content:

  • Journal Entries & Recordings: Your entries and associated recordings are private and never shared or sold to third parties. They remain securely within your personal account.
  • Search History & Personal Prompts: Searches and questions used within the platform remain confidential and are never externally shared.

Third-Party Services

We utilize trusted third-party services, each of which maintains their own privacy policies:

  • Cloud Storage Provider: Ensures secure data storage and encryption.
  • Analytics Providers: Help us analyze usage patterns but never access journal content.
  • AI Service Providers: Used for generating personalized insights. We ensure that:
    • Only necessary, non-identifying text is processed.
    • These providers do not retain, share, or use your content for training or improvements.

Data Protection

To safeguard your data, we implement robust measures, including:

  • Encryption of data in transit and at rest
  • Strict access controls limiting employee access
  • Regular security audits and employee training

Data Retention and Deletion

You have control over your data:

  • Delete individual journal entries anytime
  • Request complete account deletion, after which all associated data will be permanently removed

Your Rights

Under applicable laws (e.g., GDPR, CCPA), you have the right to:

  • Access your personal data
  • Correct, update, or delete your personal information
  • Restrict or object to the processing of your data

To exercise these rights, please contact us at the email below.

Children's Privacy

MyAudioJournal is designed for users aged 13 and older. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we promptly delete the information from our servers.

Incident Response

In the event of a data breach, we commit to:

  • Prompt investigation and response
  • Notifying affected users as required by applicable law
  • Implementing immediate measures to prevent future incidents

Changes to This Privacy Policy

We may update this policy periodically. Material changes will be communicated via email or through in-app notifications prior to taking effect.

Contact Us

For any questions, concerns, or requests regarding your privacy or this policy, please contact us at: hello@myaudiojournal.com.